SmartFire: Helping Fire Departments with Efficiency and Results

Doug Owens
Director of Implementation

smartFire

Fire departments, like their law enforcement brothers and sisters, are facing a larger amount of data than ever before. While technology has certainly brought a wide range of benefits into our lives, it’s also complicated things to a dramatic degree. Department functions are growing in scope, making them more difficult to manage accurately and efficiently. Different areas within an organization are starting to exist in silos, which isn’t doing anyone – let alone the communities they serve – any good.

Enter: SmartFire ™. Like the SmartForce ™ Agency Management System (AMS), SmartFire ™ is designed to help fire departments manage their operations better than ever before with intelligence-led decision making, the likes of which many have never seen.

Alerts

As a forward-thinking, mobile-friendly solution, SmartFire ™ and SmartForce™ get mission-critical updates into the hands of the people who need it the most – when they need it the most – and wherever they happen to be.

Shift Briefings

Along the same lines, SmartFire™ can be hugely beneficial in terms of shift briefings, helping to make sure everyone has access to the actionable information they need in the field at all times. This is particular critical in terms of the life-and-death situations that fire fighters face every day.

shiftBriefing

Document Management

Mission-critical documents aren’t doing anybody any good if they take hours to find. Email is great – to an extent, but wading through gigabytes of messages to find the right document wastes precious time and resources. Thanks to SmartFire™, your fire department doesn’t have to worry about this ever again.

Training and Compliance Management

Continuing education is hugely important in terms of fire department success and now, thanks to SmartFire™, managing both training and compliance in-house has never been easier.

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Accountability Features and Reporting

SmartFire™ offers better management and reporting to guarantee not only more procedural justice transparency, but also a more efficient way to offer reporting to command staff, local government officials, the general public and even the media in the communities being served.

At its core, SmartFire ™ (like SmartForce ™) is designed to help fire departments work smarter, not harder, putting them in the best possible position to protect, serve and collaborate with the communities they operate in like never before. To find out more about SmartFire by Adventos™ , please contact Adventos today.

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Response to Resistance: Re-Defining “Use of Force” For the Modern Era

Doug Owens
Director of Implementation

responseToResistance2At Adventos, we understand the types of challenges that law enforcement agencies around the country are facing in today’s modern climate. The role of police officers has never been more important, yet at the same time it has perhaps never been under more scrutiny. That’s why we’ve designed the entire SmartForce™ suite of products from the ground up with these factors in mind, putting the tools these hardworking men and women need well within reach – wherever they happen to be and whenever they happen to need it.

SmartForce™ was founded on the principles of transparency, accountability and accessibility – three of the most important pillars when it comes to determining when, where and how use of force is appropriate. We call it “Response to Resistance” and it’s something that both we and our law enforcement agency partners are excited about.

We’ve also released a series of YouTube videos designed to help you get even more out of your deployment. You can learn how to create a Response to Resistance report in SmartForce™, learn more about the capabilities built into the Response to Resistance supervisor section, get general tips about making the most of Response to Resistance and more.

To learn more about the current and expanding features of SmartForce™ Agency Management Solution (AMS) developed in collaboration with our customer and Agency partners, please visit our Website at www.adventos.com.

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InfoPath Form Support with Adventos

Doug Owens
Director of Implementation

adventosHeroMicrosoft’s InfoPath is an incredibly powerful tool that businesses all of the world on a daily basis use for the purposes of designing, distributing, completing and submitting electronic forms using structured data. At Adventos, we notice that many of our clients love and rely on it because of the freedom it provides – they can create ANY form built from the ground up to address the needs of a particular workflow, period.

Unfortunately, Microsoft currently has an “InfoPath Problem” which means that our customers do, too.

What’s Going on with InfoPath?

At the end of January 2014, Microsoft made an announcement that shocked many: InfoPath was in the process of going away. This was always intended to be a long process – the company first announced that support would end in April of 2023, before finally extending it to 2026. While support for InfoPath 2013 and SharePoint Designer 2013 will continue until that time, it still creates a long-term problem that many businesses need to address before that date on the calendar arrives.

As a replacement for InfoPath, Microsoft is currently developing a cross-platform solution that is designed to offer the same form creation functionality in a brand new way. Microsoft also indicated that InfoPath Forms Services will both be included in the next on-site release of SharePoint Server 2016 and will continue to be supported by Office 365 indefinitely.

The Adventos Approach

At Adventos, we understand that it is the creation of forms and workflows – not InfoPath itself – that law enforcement agencies need. While we pledge to continue to support these ideas and will provide customers with feature rich solutions that help accomplish these goals, we cannot in good faith continue to support a technology in Microsoft that will soon go away – even if that date is still a decade in the future.

Furthermore, Adventos has long experienced issues with InfoPath and data migration. When law enforcement agencies depend on forms and workflows to help do their jobs and protect our communities on a daily basis, we ultimately decided that it doesn’t make sense to continue to rely on InfoPath if it makes these tasks harder, not easier.

SmartForce

As with most of our decisions, Adventos pledges to use the SmartForce agency management system as our primary means of supporting our customers. We understand just how important the types of custom forms created in InfoPath are to you, which is why we continually work to provide our own in-house solutions to address these goals.

If your law enforcement agency is in need of a configured workflow to help you and your officers more effectively do your jobs, we will build it. If you need to be able to quickly create a data list, we’ll teach you how. Anything InfoPath can do SmartForce can do and you’ll also have the added benefit of continued support on a permanent basis – something Microsoft has clearly stated will not be possible.

While we at Adventos fully acknowledge that InfoPath is an incredibly powerful tool that has brought with it a number of benefits for law enforcement agencies, its days are officially numbered. By focusing on the adoption of SmartForce capabilities and using the workflow and functionality it provides, we believe that you’ll find the gap left behind when Microsoft stops supporting InfoPath isn’t nearly as big as you may have been led to believe.

To find out more information about InfoPath form support and similar functionality with Adventos and SmartForce, please click here.

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Remaining compliant with CJIS in the cloud

Doug Owens
Director of Implementation

cloudSecurityFor Law Enforcement, the word “security” is taking on new meaning.

Today, security is as much about protecting information as it is about traditional policing definitions.

With an increasing amount of Law Enforcement information being stored in the cloud, department and public leaders are understandably concerned that the data is secure and protected.

With the SmartForce™ agency management system, you can be confident that your department’s vital data and documents are safe, secure, and compliant. Our commitment to security and protection of customer data is paramount, and SmartForce™ is fully compliant with federal data security regulations.

The need for security

The U.S. Department of Justice’s Criminal Justice Information Services (CJIS) Division issued updates to its security policy in October 2015. Also in 2015 the International Association of Chiefs of Police (IACP) issued its own guidelines recommending the use of cloud computing resources. The 12 IACP principles in short, are:

  1. Services must be CJIS-compliant.
  2. All criminal justice information (CJI) storage systems should use the highest common denominator.
  3. CJI storage and collection can be separated.
  4. Agencies should retain ownership of CJI.
  5. Service providers should not analyze stored data unless authorized by the law enforcement agency.
  6. Service providers should regularly audit, or allow law enforcement agencies to audit, use, access, performance and compliance with terms of agreements.
  7. Data stored in service provider solutions needs to be portable and interoperable with other systems without compromising security or data integrity
  8. Service providers must maintain data integrity of agency data and maintain access records that establish an accurate chain of custody.
  9. Service providers must ensure continuity of operations in the case of organizational changes to the service provider.
  10. Service providers must ensure confidentiality of stored data.
  11. Reliability, availability and performance must adhere to agreed-upon metrics. For critical services such as computer-aided dispatch, higher levels of availability and performance may be necessary.
  12. Departments should consider the total cost of ownership.

Remaining compliant

At Adventos, we take the issue of security compliance seriously. Our SmartForce™ agency management system runs on the Microsoft Government Cloud, a set of servers that is CJIS-compliant and has additional security features. In addition, Microsoft has signed the FBI CJIS Security Policy in more than 25 states (and the number is growing) that require information agreements. Finally, our contractual agreement includes Microsoft’s attestation to compliance with the CJIS guidelines.

As a company, we take several other steps to ensure that the data of customer agencies is secure. For example, we do not keep CJI on site. All employees are required to complete training on CJI and background screening is done on those employees with access to CJI.

We understand Law Enforcement’s need to keep and maintain the trust of the communities they serve. With SmartForce™, Law Enforcement can be confident that the data they store is protected, compliant and secure.

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4 Ways Police Can Use Smartphones as Part of a Proactive Law Enforcement Strategy

Doug Owens
Director of Implementation

smartPhoneSmartphones are being handed out to officers to enable them to work smarter and safer while policing our streets. Using smartphone technology is not new but the issue of departments lacking a strategy for implementation is widespread. Pilot programs are long over and yet officers and departments are not aware of the full capabilities of smartphones. Consider these elements as smartphones strategies are revamped in police departments.

1. Improve Communication and Officer Safety with Life-saving Apps.

Smartphone applications, such as those through SmartForce™, connect public safety agencies internally and to the community at large. Applications can make it easier and faster for officers on the streets to get the information that they need. The New York Times wrote on the smartphone initiative in Harlem. Officer Tom Donaldson was able to type in a street address in a housing project and pull up names of every resident with an open warrant, arrest record and police summons, apartments with prior domestic incident reports, residents with applicable orders of protection, registered gun owners, and arrest photographs of all parolees in the building. This information will provide valuable intelligence and will help officers be more prepared when dealing with subjects on a daily basis. Detailed SmartForce™ apps offers higher-level intelligence to agencies that is user-friendly and potentially life-saving.

2. Enable Roll-Call Pass-On.

One of the first features to be made available within the SmartForce™ Agency Management System, is used to improve internal communications, such as sharing vital information to the team (Bulletins and be on the lookout, photos and video) in memorable ways, assigning accountability for activities, and spending more time on decision-making and tactical strategy during meetings. All of these electronic entries are searchable and can be filtered for robust reporting.

3. Focus on Agency and Community Collaboration.

An Agency Management System (AMS), is a secure environment created to foster a real-time, two-way culture of information exchange within the department and with the community at large. Possible ways to implement AMS include:

  • Scheduling meetings in real-time to enable community programs to benefit from the increased speed of secure information sharing.
  • Establishing secure collaboration sites with key organizations, such as businesses, schools, mental health facilities, HOA’s and other local law enforcement agencies.
  • Collaborating with leaders, business owners and officers.
  • Sharing success both internally and to the public.

There is a huge push towards information-sharing with the public and SmartForce™ complements local crime enforcement efforts. Providing officers with a secure platform to contribute within a collaborative communication platform can be a major factor in achieving up to a 25% increase in productivity and engagement. Departments control the type and level of information-sharing available on the SmartForce™ Agency Management System.

4. Help with Body Worn Camera Programs.

An AMS system helps departments implement the Body Worn Camera Program with a streamlined management system of policy drafting, submissions, auditing, and reports. SmartForce™ is capable of including video evidence and uses temporal sequencing technology to record events in a Use of Force report. It highlights effective responses and de-escalation techniques used during an incident. In addition, citizen complaint tracking, training management, video storage, open records requests, and Public Information Officers are supported with the software solution presented by SmartForce™.

Smartphones and a tailored SmartForce™ AMS system enable collaboration and compliance within the department and outreach to communities. Find out more about a FREE trial at www.adventos.com.

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The Importance of Document Management in Public Safety

Doug Owens
Director of Implementation

documentManagementWe live in an age where data is more accessible than ever, which can make it difficult to properly manage. The importance of being able to find the right information when you need it the most cannot be overstated. This is particularly true in terms of public safety and law enforcement, where a delay in finding an important document can literally be the difference between life and death. This is one of the main reasons document management systems are so important.

The Risks of Poor Document Management

Nearly every business relies on a steady stream of accurate, timely information in order to do its job. A lack of concrete information often leads to siloed communication where multiple staff members are essentially working on the same tasks at the same time rather than focusing individually on separate issues to help propel an organization forward. Not only does this lead to a dip in productivity, but it can also harm morale in a way that is difficult to recover from.

These issues are compounded when you think of them in terms of the public safety sector, or even the average police department. Oftentimes police departments share documents using traditional file sharing services which, while convenient, does little to offer true efficiency. What difference does it make if a police officer has access to 1,000 newly created files if it takes longer than it should to find the one they need?

Document management is more than just making information available. It’s about providing information to guide decision-making. It’s about making communication not just easier, but more effective than it has ever been. It’s about enabling people to work “smarter, not harder” – particularly public safety employees who NEED that information to protect the communities they serve.

The Benefits of Document Management in a Public Safety Setting

A true document management solution brings a number of unique benefits to public safety organizations, like law enforcement agencies, that can’t be ignored. Not only does it allow for real-time, targeted communication (which can be particularly essential in the immediate aftermath of a crime), but it also helps to confirm that information is being seen and acknowledged by those who need it. It makes sure information flows up and down the chain of command. It allows for all correspondence to be managed from one central point-of-access, easily available to multiple departments or even multiple jurisdictions.

All of this gives way to perhaps the biggest benefit of all: it makes the management of crime intelligence and information such a naturally organic process that real-time, coordinated responses to major crimes can be executed.

Document management isn’t designed to replace existing protocols, however, it is designed to complement them. To make them better than ever. The SmartForce document management solution, for example, runs in tandem with SharePoint – allowing it to not only provide the deep document management functionality that is needed, but also to complement the existing workflow across an enterprise. Anything that SharePoint can do SmartForce can do as well, with the added benefit of including workflows and processes that are specifically designed for the public safety sector.

Public safety organizations in particular are dealing with more information than ever, which is a trend that shows no sign of slowing down anytime soon. Simply having access to documents and data is no longer enough to get the job done – that information must be managed in a way that not only increases efficiency, but also helps people do the important jobs they’re trying to accomplish at the same time. In a public safety setting, document management is a necessary foundation to build better law enforcement agencies, better fire departments and other organizations that help protect us on a daily basis.

Parties interested in the SmartForce™ Agency Management System and how it improves intelligence and community collaboration, click here. After watching the demo video, you are invited to request a free trial of the agency management system to try for yourselves.

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Roll Call Pass On and Shift Briefing

Doug Owens
Director of Implementation

rollCallPassOnAndShiftBriefingWhen law enforcement personnel can easily share information across shifts, all officers are more informed about pressing matters to the ultimate benefit of the public. While many police departments have traditionally used email or a pass on book to update officers about events that occurred during previous shifts, SmartForce offers a smart roll-call pass-on and shift briefing feature that improves the process. Learn about the risks of using email and how SmartForce can help.

Why Email Isn’t Great for Roll-Call Pass-On or Shift Briefings

Yes, email is easy and it is what your officers are used to. Unfortunately, email isn’t great for policing and is not CJIS compliant.

Imagine if a Detective distributes an email agency wide about a suspect in a missing person’s case. As time passes on, everyone forgets about the suspect, and then there is a similar incident in the same location. Will your officers remember the email about the suspect? During uncommitted time, will they know to look for the suspect in that location?

When every minute that passes risks the life of a missing person and compromises an investigation, your officers need to have valuable information at their fingertips. Intelligence and information that is buried in an email chain from months past is not an effective way to communicate.

Or how about this scenario? An email is distributed agency wide about a police response for an upcoming community outreach event. It is a low priority, and some officers decide not to read all of the emails.

Flash forward to the event and your officers do not meet their obligations to the community because some of them forgot to (or chose not to) read the emails. Community perception of the police response suffers as a result.

These are just a couple of reasons why email is not optimal for information sharing. And there are many more!

SmartForce’s Shift Briefing Feature

SmartForce comes with a module expressly designed for easy, useful, and mobile information sharing. Our Shift Briefing feature pushes out information and intelligence to officers’ mobile devices so that officers in the field or heading in for their shift will have immediate access to critical information. The Shift Briefing feature allows you to target your intelligence and information to specific audiences like districts, sectors, precincts, beats or patrol areas. Now, police officers can start their shift without having to report to operations or a substation. They will be informed of key issues or agenda items, so decision-making happens faster.

SmartForce allows you to assign items directly to officers or squads, ensuring that tasks are completed. Follow-up is as easy as looking up which tasks have been completed and communicating with teams that haven’t finished their work yet. If a task needs to be passed on to the next shift, it just takes a few clicks.

Choose between sharing information agency-wide or on the district or shift level. Not everyone needs to know about outstanding assigned equipment or team meetings, but all districts may want to know about an officer safety threat or a pending storm. Likewise, a small town police department may wish to push shift briefing information to all staff, while a larger agency may want to send the information to specific district officers.

To learn more about the robust features of SmartForce, or watch a demo video that outlines all of the software’s features and benefits, click here.

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How SmartForce Maintains CJIS Compliance

Doug Owens
Director of Implementation

security
All agencies serving the public must pay extra attention to the security of the computerized systems they use. This is especially true of police agencies. These departments use computers to keep track of evidence, assign cases and tasks to officers, and handle other essential operations. Such types of information need a higher level of protection than general data.

To provide the needed level of security, Adventos hosts its SmartForce system on Microsoft’s Government Cloud. This is a special set of cloud servers that incorporates several top-grade security systems and is compliant with CJIS. In states where a signed information agreement is necessary, Microsoft has signed the Security Addendum of the FBI CJIS Security Policy. This commits Microsoft to meeting the same requirements that public safety and law enforcement agencies are held to. It also means that your agency can prove compliance by using the signed Security Addendum as evidence.

Why Does the Criminal Justice Information Services (CJIS) System Require Such High Security?

This system holds criminal records, fingerprint records, sex offender registrations, and other justice-related information. These sorts of records attract criminal computer activity because they can be used for identity theft, blackmail, and other such information-related crimes. Therefore, the law requires a high amount of computer security for those who handle criminal justice information (CJI). This law applies to cloud service providers and other private contractors as well as law enforcement agencies.

Choosing a CJIS-Compliant Provider Makes Data Security Easy for Your Agency

Setting up a full security system in-house can be difficult, time-consuming, and expensive. The easiest way to meet all of the requirements is to avoid coding your own system and outsource instead. With SmartForce, you’ll get far more than a security package in return. Your agency will get a fully-ready police agency management system that works on Microsoft’s CJIS-compliant Government Cloud. With the nuts and bolts of security already taken care of, all you need to do to be all set is start using the system.

Are There Any Security Requirements Left for Agencies to Handle?

Basic common sense precautions should be all that are required. Make sure passwords aren’t written down and left in the office, follow good security procedures with any printouts, and make sure to monitor access to your computers. These and other simple measures will help to ensure that your security doesn’t have any obvious openings.

To learn more about Adventos SmartForce, Microsoft’s CJIS compliance, or how everything works together, just contact us, at 303-800-5044. We’ll be glad to explain everything and show you how easy it can be to be completely CJIS compliant.

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Managing Open Records Requests in SmartForce™ with Office 365

Doug Owens
Director of Implementation

openRecordsRequestsHow does an organization that purchased SmartForce handle Open Records Requests?

SmartForce™ is built on top of the Microsoft SharePoint platform, so clients have access to the eDiscovery (electronic discovery) process to find, preserve, analyze, and package electronic content for a legal request or investigation.

Is our data safe?

Yes. With Office 365, customers own their own data. Legal requests from any government agency are sent directly to the customer and not handled by Microsoft. Microsoft does not provide any access to anyone. To learn more please visit the Office 365 Trust Center.

Is SharePoint really capable of records management?

Yes. SharePoint has significant records management capabilities right out of the box. In Office 365 there are now 1TB site collections and unlimited size tenants, so it can scale to meet an array of records management needs.

What about legal preservation?

While using eDiscovery Center with SharePoint 2013 or Office 365, users are able to capture relevant records managed within the environment and preserve them by specifying SharePoint sites and enabling In-Place Hold. With In-Place Hold enabled, your users can continue to work on their documents with no impact. eDiscovery Center uses the built in SharePoint search to index and search all SharePoint sites and while on premises you can also index and search file shares. You can place your collections from other systems, such as a user’s local computer in SharePoint or a file share, to search your data in one place. The eDiscovery Center can also search and manage holds for Exchange mailboxes. The eDiscovery Center is a type of site collection, just like a Records Center, and is useful not only for legal preservation of records, but also for beneficial FOIA, FOIL, and PDR (Public Disclosure Requests), because you can easily search and export data.

What is the difference between a document library in The Record Center and In Place Records Management?

In Place Records Management requires users to identify key metadata associated with each created record and preserved within a SharePoint site. In a dynamic and collaborative environment, not all items are considered a record. Rather, only the “finished” product is what’s required to be captured in line with the Corporate Retention Policy and Retention Schedule. In other words, you may be capturing items that are not records when implementing in-place records. In Place Records Management allows you to define records within any collaboration and personal sites when the records will be included with other documents. The Records Center is a single location where you can store and manage all your records.

For electronic records, do you require any approvals before disposition/deletion occurs or does that disposition occur automatically, with no human intervention?

SharePoint allows automatic destruction/disposition. However, it is a desired practice to require approvals and reviews before deletion occurs and the possibility of human oversight.

Are there any compatible metadata extractors for scanned documents?

Yes, but not out of the box. Third party solutions exist and they can be customized to be able to identify metadata fields from unique, scanned images. We recommend that a person validates this information before moving items into the SharePoint Records Center.

How is security handled?

With SharePoint 2013, In-Place Hold is not visible to users, so you can preserve content without people even knowing the data is on hold. Only your eDiscovery users who have access to the eDiscovery Center can see what locations are on hold.

A very valuable resource is this eDiscovery FAQ which you can find here.

Parties interested in the SmartForce™ Agency Management System and how it improves intelligence and community collaboration, click here. After watching the demo video, you are invited to request a free trial of the agency management system to try for yourselves.

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External Sharing and Authentication

Doug Owens
Director of Implementation

18456950_l1If your agency’s work involves sharing documents or collaborating directly with other law enforcement agencies, community groups, partners, etc., then you may want to use the external sharing features of SmartForce™ to share content securely with people outside your organization who do not have licenses for your SmartForce™ and Microsoft Cloud subscription. Sharing information securely and in real time are powerful ways to improve communication, coordination, and results.

In this article we explore external sharing in detail.

What are the external sharing features?

External sharing features include:

The ability to turn external sharing on or off globally for an entire environment (or tenant).  Turning external sharing off at the tenant level means no documents or sites can be shared externally.

The ability to turn external sharing on or off for individual sites. This provides you with the ability to secure content on specific sites that you do not want to be shared and allow access to certain sites you do want to share with external partners.

The ability to share sites and documents with authenticated users.  Authenticated users are those who your agency invites to sign in by using either a “Microsoft” account or a “Work or School” account. We will explore this topic in more detail later.

What is an authenticated user?

An authenticated external user is someone outside of your organization who can access your SmartForce™ solution, but does not have a license for your SharePoint Online or Microsoft Office 365 subscription. External users are not employees, contractors, or onsite agents. They are outside agencies or community groups that need to have a user name and password to access your solution.  Key examples of authenticated users are; Principals and Vice Principals of Schools, District Attorneys, Crime Analysts from local police or sheriff’s offices, Presidents of Homowners Associations, Managers of Hotels, Retail Business Owners in a key business park, etc.

How do you give an authenticated user access?

With Office 365 or SharePoint Online

When agencies have Office 365 or SharePoint Online, turning on external sharing is done with a few clicks of the security functionality by your SmartForce™ administrator.

To illustrate this example, let’s say that three agencies all have SmartForce™ and they are running it on Office 365 Government. These three agencies can select to share an Auto Theft Investigations or Regional SWAT site among themselves using their current Microsoft e-mail addresses so they will all have access to these two said sites to collaborate together.

Without Office 365 or SharePoint Online already in place

In this case, the user needs to “Cloud Enable” their email address. This can be done with a Microsoft Passport account such as an outlook account which can be associated with a .GOV account and clients can use the .GOV account to authenticate. The Microsoft Passport account is used to cloud enable the user. You can associate any email address to a Microsoft account.

To illustrate this example, if your agency is running a School Resource Officer or School Safety Program, you will be able to give external, secure access to school principals or vice principals that “Cloud Enable” their email addresses so they can share documents, photos, and discussions between themselves and school resource officers.

With Active Directory Services for Integration

Azure Active Directory is an option for Organization to Organization or Agency to Agency (or B2B as in Business to Business). If your agency has Azure Active Directory there is no cost to use the service and more details on how to implement the authentication is linked below. With this model, you can use SmartForce™ on Office 365 and or Azure and provide external authentication and access.

https://azure.microsoft.com/en-us/documentation/articles/active-directory-b2b-collaboration-overview/

A Final Note on Security

The SmartForce™ Agency Management System contains the most robust security features of any law enforcement solution on the market today.  Whether you are wanting to share information in a CJIS compliant environment with internal or external users, we can help you set up the proper permissions to fit your particular agency’s needs.  Contact us at 303-800-5042 and one of our law enforcement specialists will be happy to answer any additional agency specific questions regarding external sharing, authentication, or security.

References:

Manage external sharing for your SharePoint Online environment

Office 365 Government Community Cloud

B2B and B2C services for integration points

Office 365 Trust Center

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