Castle Rock Police Success with Collaboration

Mariano Delle Donne
CEO

castleRockPolice

At Adventos, our commitment to proactive, collaborative policing environments where crimes are not only solved but prevented entirely is well documented by this point. We’ve taken great care to build the SmartForce Agency Management System (AMS) around this very idea, putting the necessary tools in the hands of the people who need them the most to help keep our communities safe from harm.

We also like nothing more than a good success story – which is why we’re happy to report the following experience from the Castle Rock Police Department.

The Castle Rock Police Department

For years, the Castle Rock Police Department embraced the idea of a data-driven, intelligence-led policing strategy.. They could see the winds of time changing right in front of them and knew they had to change with it. Unfortunately, though, they lacked the central hub to really pull it all together.

They were facing an environment where sergeants could look at crime analysis products and crime reports but getting the information to the officers wasn’t getting done nearly as effectively as it needed to. The department lacked the centralized tool to really shatter the silos of information and intelligence once and for all. They needed a single platform that helped them generate a true data-driven approach and they needed it sooner rather than later.

Additional complications stemmed from the fact that Castle Rock is a growing community and the department was growing right along with it. In the past six years alone the community has grown significantly and current trends reveal that there is no end to that in sight. The department was seeing communication issues that were negatively impacting how data and intelligence information was shared with department employees.

Enter: SmartForce

From the beginning, SmartForce seemed to address the department’s pain points. Department officials loved the fact that everything they put into the system immediately became mobile, so officers had access to the entire system at their fingertips 24 hours a day, seven days a week.

They also loved the fact that all information, which used to be spread out across a number of different solutions, was suddenly in the same place at the same time in a way that was easy to take outside of the building. Bulletins that were talked about in shift briefings could be immediately sent out to officers in the field. If something important happened, everyone who needed to know about it DID.

SmartForce was also able to help the department deal with the challenges of a growing community that was growing at a significant rate. Six years ago, Castle Rock had 49,000 residents. Today, it has 64,000 and a thousand new homes are being built every year. SmartForce made it easier to address a higher volume of community concerns, all while bringing communication to one place so that everyone is on the same page at the same time.

Jason Lyons, the Patrol Commander from the Castle Rock Police Department, said “after a lot of research on [communication and collaboration], we landed on SmartForce. It seemed like the same kind of platform that would achieve both of those things, but it had the ability to grow with us as our business practices changed.”

Preparing for Tomorrow, Today

Initially, the Castle Rock Police Department started rolling out SmartForce slowly. They knew that such a dramatic shift in their technical foundation would naturally come with a bit of skepticism, so they wanted to make sure that they were able to get the support from their patrol officers that they needed to justify moving forward. They found support for SmartForce came easily, and above all else, they enjoy the fact that it actually does a lot more than what the department is asking for right now. Because of this, it’s a platform that offers the ability to grow as the department does, adequately addressing the challenges of today while making room for the needs of tomorrow and beyond, too.

The Castle Rock Police Department is just one example of an organization that has increased its efficiency and effectiveness once they’ve deployed SmartForce. There are many more examples, and at Adventos, we wouldn’t have it any other way. To find out more about our continued commitment to proactive policing, or to learn more about what the SmartForce Agency Management System can do, please contact us today.

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Maximize Government Efforts With SmartCity by Adventos

José Herrera
VP of Technology

smartCityByAdventos

Government efforts – be they in terms of something like law enforcement or just the daily activities that make our communities safer – depend on communication and collaboration above all else. Imagine a situation where everyone – from employees to administrators to even external partners – had instant access to real-time, accurate and actionable information by way of a secure city intranet architecture.

You can stop imagining. That situation is here and it’s possible thanks to SmartCity by Adventos™.

Introducing SmartCity by Adventos™: Your Key To Maximized Efforts and Improved Outcomes

SmartCity by Adventos™ is more than just a city intranet. It’s a single solution that instantly unlocks a wide range of different benefits, including but not limited to ones like:

  • Vastly improved communication and collaboration.
  • Far, far better customer service response.
  • Increased productive hours in every day.
  • Dramatically reduced administrative hours.
  • Improved employee job satisfaction across the board.

The city intranet functionality of SmartCity by Adventos™ is broken down into six core sections: Departments, Employees, Projects, Policies, Training and Community.

For the first time, department teams can collaborate via a literal community of practice sites. This makes it easier than ever to accomplish essential but time consuming tasks like accessing payroll, human resources and other benefits information, tracking projects, tasks, resources and so much more.

Not only that, but by having access to a single location that contains all of this information it increases accountability and transparency in an instant. Policies and procedures can all be managed by way of one sleek, sophisticated and state-of-the-art user interface. Document sign-offs and compliance information are captured for all time and accessible at a moment’s noticed. You can see what type of training content has been made available, see who is currently engaged in which activity and view historical records dating back years depending on the situation.

The best part of all is that the city intranet capabilities of SmartCity by Adventos™ offer secure access to the people who need it the most – both in terms of internal members of your own organization and with regards to external partners or other key constituents. If your agency is currently participating in a very important public/private partnership, for example, everyone can have access to the same information at the same time from ANY device on planet Earth with an Internet connection – all without worrying about the types of security issues that could potentially bring progress to its proverbial knees.

But as a tool, SmartCity by Adventos™ and the city intranet capabilities you can now enjoy don’t just have a community impact – they have a significant business impact, as well. Not only do you have a unique opportunity to empower members of your staff by guaranteeing access to the right tool for the right job at the right time, but you also get to mitigate operational risks, improve effectiveness and reduce costs all at once.

SmartCity by Adventos™ is a single, beautiful starting point to easily locate ALL information across an agency – whether you happen to be a member of that agency or you’re a community partner working closer to make your neighborhoods safer no longer matters. Those silos that previously existed amongst employees and across locations have finally been broken down, both for now and for all time. You don’t just get to create opportunities for collaboration amongst employees – you get to promote and empower it. You make it not a recommended option, but the obvious and most appropriate option.

SmartCity by Adventos™ also effortlessly integrates with Microsoft Project Online or any other third party project management tools that you may already be using.

In terms of government efforts, any opportunity that you have to maximize what you’re doing and guarantee superior outcomes is an opportunity that is more than worth taking. Though we may be biased, we at Adventos believe that SmartCity™ is that opportunity for the modern era.

To learn more about our current and expanding features of SmartCity, please , visit our site at www.adventos.com.

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SmartCity by Adventos: The City Intranet You’ve Been Waiting For

José Herrera
VP of Technology

smartCityByAdventos1

At Adventos, the larger goal behind all the products and solutions that we release can essentially be summed up in a single word: empowerment. We want to do whatever we can to empower our clients and agency partners, so that they in turn can empower their own employees daily. With SmartCity By Adventos, we’ve taken another significant step in that direction that we couldn’t be more excited about.

Introducing: SmartCity By Adventos

SmartCity By Adventos is more than just a city intranet solution – it’s a way to truly maximize government efforts by providing employees, administrators and absolutely everyone in between with instant access to current information from one single and easy-to-use source. It’s built on the rock solid foundation of a Microsoft SharePoint cloud-based architecture, allowing it to be easy-to-use, secure, scalable and beautifully straightforward to implement.

There are six primary functional areas that are currently a part of the SmartCity By Adventos solution, including ones like:

  • Departments
  • Employees
  • Projects
  • Policies
  • Training
  • Community

This ability to focus on both the small and the big picture at the exact same time gives way to many incredible benefits, including but not limited to ones like:

  • Significantly increased productive hours each day
  • Decreased administration hours at the exact same time
  • Dramatically improved employee job satisfaction
  • Much better customer service response, which in turn gives way to
  • Improved communication and collaboration abilities across the board

With SmartCity By Adventos, department teams can effortlessly collaborate by way of a community of practice sites. Never has it been this easy to access Payroll, Human Resources and Benefits information – all with just a few quick clicks of your mouse or taps of your finger. Superior visibility is now a guarantee, allowing people to track projects, tasks and resources with greater ease.

SmartCity By Adventos also creates a bold new opportunity for increased accountability and transparency, both internally and externally outside of an agency. It’s very easy to manage policies and procedures, capture document sign-offs and compliance in formation, manage training content, employee certifications, training records and so much more.

The best part of all is that SmartCity By Adventos’ city intranet functionality provides secure access for external partnerships or key constituents, which is particularly helpful in terms of public/private partnerships.

In the end, the city intranet functionality of SmartCity By Adventos is our way to help guarantee the type of positive, forward-facing business impact that our partners need when they need it the most. Not only can you now empower your own staff by giving them access to every piece of data they need to work smarter, not harder, but you also reduce costs, mitigate operational risks and improve effectiveness – all at once.

You now have a single starting point to easily locate all agency information, shattering the silos that previously existed amongst all employees across ALL locations. This in turn makes it easier than ever to promote collaboration amongst employees in a way that can be effortlessly integrated with Microsoft Project Online or any other third-party project management tools that you may be using.

At the end of the day, we at Adventos understand that technology is just a tool – the same as any other. You not only need to be sure that you’ve chosen the right tool for the right job, but that this tool can be used in exactly the way that you need given the ever-changing circumstances that you’re facing. Thanks to the ability to share information with anyone at any time, it is now possible for all our agency partners to work smarter, not harder – particularly within the context of their relationships with outside forces.

We absolutely could not be more excited about all the many benefits that only the SmartCity By Adventos city intranet brings to the table and we believe that when you see it in action you will be, too.

To learn more about our current and expanding features of SmartCity, please , visit our site at www.Adventos.com.

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